TERMS & CONDITIONS

Updated Aug 28, 2020 - Added Drop In Policy, removed Outdoor Class references.

Purchases

  • All prices are in Canadian dollars (CAD) and do not include GST unless noted.

  • We accept Visa, MasterCard, Interac, Visa Debit and cash payments.

  • We can also accept direct withdrawal payment from a bank account.

  • Prices may change without notice.

Intro Pass

  • Can be purchased in studio or online.

  • Only available to first time visitors.

  • Expires 4 weeks after purchase.

  • Pass covers all regular classes. (Indoor, Outside, Virtual)

  • Does not cover events or workshops.

  • No restrictions on number of visits, practice as much as you would like!

  • Can not be shared, extended, transferred, refunded or put on hold.

  • Limit of 1

COVID-19 Closure

  • Any Intro Passes that expired during our closure (March 16-June 14, 2020) had the missing time reactivated starting June 15, 2020. 

  • Log in to 'My Account' to see the updated expiry date of your pass

Auto Renew Membership

Details

  • Pay $55/month

  • Includes:

    • Unlimited yoga (Indoor, Outside, Virtual)

    • Events hosted by CHY

    • Access to On Demand pre-recorded yoga classes

  • Fundraising events not included

  • Auto renews each month.

  • Can be cancelled any time. Request to cancel must be made 7 days before next payment date.

  • Can no be shared or transferred

Payment Methods

  • Visa

  • MasterCard

  • Visa Debit

  • Direct Withdrawal from bank account

  • First payment can be taken in studio by debit card or cash, but please update your account with one of the above payment methods for all future payments.

Membership Holds

  • Membership can be put on hold for one 1-month period each calendar year

COVID-19 Closure

  • During our closure, membership were put on hold upon request. 

  • All membership reactivated on June 15, 2020.

  • Payment date will have shifted due to closure, please log into your account to confirm date.

Class Passes

  • Valid for all classes (Inside, Virtual)

  • May be shared by more than one person.

  • Can not be refunded, but can be transferred to another account on the request of the purchaser

Expiration

  • 10 Class Pass expires 4 months from the date of purchase

  • 5 Class Pass expires 2 months from the date of purchase

  • Expired cards can be reinstated for a month at the cost of $20

COVID-19 Closure​

  • Passes that expired during our closure (March 16-June 14, 2020) have been given a new expiration date of Sept 30, 2020.

  • Passes that expire after our reopening can be extended upon request to reflect the time we were closed.

  • After the new expiry date, the extension policy above applied

COVID-19 Closure Passes

  • Passes created for this time were:

    • Live Stream Unlimited​

      • This pass continues for those currently on it. No new passes are sold.​

      • Pass is valid for virtual classes only. No access to in studio classes.

      • Can be cancelled any time.

    • 1/2/3/4 Classes Per Week Passes​

      • Pass can still be purchased​

      • Entitles you to the set number of classes each week for one monthly charge

      • Clients can attend virtual classes only. No access to in studio classes.

      • Can be cancelled any time.

Drop Ins

  • All Drop In payments are non-refundable

  • If you cancel your reservation with more than 3 hours before class start time, your drop in will remain on your account to use in the future.

  • Your drop in will only be valid for the same class type for which it was purchased. If you wish to use it for a different class, please contact us.

  • Drop In credits remain valid on your account for 1 years. 

  • Drop In credits can be transferred to another client upon request.

Refunds

  • All payment options for yoga classes & workshops are non-refundable.

  • Class Passes & Workshops, excluding Student Pricing, are transferable at the request of the purchaser of the pass. Calgary Hot Yoga will only transfer the pass to the new recipient.  Any agreement between the two parties in regards to payment for the pass must be handled apart from Calgary Hot Yoga.

  • Memberships & Unlimiteds are non-transferable.

  • Merchandise can be returned, if in re-saleable condition, when returned within 14 days of purchase.

Online Sign In

​In Studio Classes

  • Due to very limited space to keep physical distancing, you must sign in for class ahead of time.

  • You can save a spot online on our website by clicking on the 'My Account' link or through the Calgary Hot Yoga App.

  • Online sign in closes 30 minutes before class starts.

  • You can cancel your booking up to 3 hours before class starts without penalty.

  • Booking is available up to 7 days in advance.

  • Reservations and cancellations can not be made over the phone or email.

  • Plan to arrive at the studio 10 minutes before class starts to claim your reservation. If there is a wait list, your spot may be given to someone waiting.

  • Each no-show or late cancels will result in a $15 charge to your account.

Virtual Classes

  • You must save your spot ahead of time to be able to get access to the class link.

  • You can save a spot online on our website by clicking on the 'My Account' link or through the Calgary Hot Yoga App.

  • Online sign in closes 15 minutes before class starts. 

  • There is no penalty to cancel a booking or not show for class.

  • Booking is available up to 7 days in advance.

  • Reservations and cancellations can not be made over the phone or email.

  • An email will be sent to the email address we have on your account with details to access the class. Please make sure you have accepted emails from Calgary Hot Yoga and that we have a correct address.

Participation

  • All yoga services from Calgary Hot Yoga must be preceded by the applicant acknowledging, by way of completing a Liability Release form, that he/she has no physical limitations preventing him/her from participation.

  • Minimum age for participation is 14 years of age. All applicants under 18 years of age must have written consent from a parent or guardian.

  • The applicant agrees to abide by the rules and regulations of the studio.

  • All applicants release Calgary Hot Yoga, its owners, directors, managers and all employees of all liability regarding; 1) any loss or damage to personal property, and 2) any injury to self or child.

  • Calgary Hot Yoga reserves the right to revise the terms and conditions and prices at our discretion by updating this website. You are bound by any such revisions and should therefore periodically visit this page to review the then current Terms and Conditions to which you are bound.

 

3803 26 Ave SW, Calgary, AB T3E 6V7, Canada

(403) 686-3240

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