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TERMS & CONDITIONS

Purchases

  • All prices are in Canadian dollars (CAD) and do not include GST unless noted.

  • We accept Visa, MasterCard, Interac, Visa Debit and cash payments.

  • We also accept direct withdrawal payment from a bank account.

  • Prices may change without notice.

Intro Pass

  • Can be purchased in studio or online.

  • Only available to first time visitors.

  • Expires 4 weeks after purchase.

  • Pass covers all regular classes.

  • Access to On Demand pre-recorded yoga classes

  • Does not cover events or workshops.

  • No restrictions on number of visits, practice as much as you would like!

  • Can not be shared, extended, transferred, refunded or put on hold.

  • Limit of 1

Auto Pay Membership

Details

  • Pay $60/biweekly

  • Minimum commitment of 8 payments, covering classes for 16 weeks.

  • Once initial 8 payments are complete, membership will continue until you choose to cancel.

  • Contract details must be agreed to electronically at the time of purchase.

  • Includes:

    • Unlimited yoga

    • Access to On Demand pre-recorded yoga classes

  • Membership can be cancelled before the inital 8 payents are complete for a fee of $135.

  • After the initial 8 payments, you can stop your membership anytime yourself by following the directions on our website here. Alternately you can request we stop your membership with 7 days notice before your next scheduled payment.

  • Can no be shared or transferred

Payment Methods

  • Visa

  • MasterCard

  • Visa Debit

  • Direct Withdrawal from bank account

Membership Holds

  • Membership can put on hold 2 times per year (cannot be held consecutively), for up to one month. Hold can be placed with a minimum 7 days notice by emailing info@calgaryhotyoga.com

Unlimited Passes

  • Valid for all classes

  • Can no be shared, transferred, put on hold or refunded.

  • Unlimited pass begins on the date of purchase. 

  • Pass covers all regular classes.

  • Access to On Demand pre-recorded yoga classes

Prevous Auto Renew Memberships

  • The Auto Renew Memberships have been discontinued.

  • Those clients remaining on the Auto Renew Membership will keep that price until they choose to cancel.

  • Once cancelled, they will need to purchase one of our current pricing options to practice.

  • Auto Renew memberships can no be put on hold, transferred, put on hold or refunded.

  • Auto Renew membership can be cancelled anytime on your account by following the instructions on our website. Alternatively, we can cancel the membership for you with 7-days advance notice before your next payment date. Requests can be sent to info@calgaryhotyoga.com

Class Passes

  • Valid for all classes

  • May be shared by more than one person.

  • Can not be refunded, but can be transferred to another account on the request of the purchaser

Expiration

  • 5 Class Pass expires 2 months from the date of purchase

  • Expired cards can be reinstated for one month at the cost of $20

  • Expired cards sold at a special price (summer special, year end special) can not be extended

COVID-19 Closures

  • All Auto Renew memberships have now been reactivated. They can be cancelled at any time upon request.

  • All Class Passes have been extended. Passes active during our Spring 2021 closure have been extended until September 30, 2021. After that time, our pass extension policy will apply.

Drop Ins

  • All Drop In payments are non-refundable

  • If you cancel your reservation before the cut off, your drop in will remain on your account to use in the future. This time will be indicated on your booking email.

  • Drop In credits remain valid on your account for 1 year. 

  • Drop In credits can be transferred to another client upon request.

Refunds

  • All payment options for yoga classes & workshops are non-refundable.

  • Class Passes & Workshops, excluding Student Pricing, are transferable at the request of the purchaser of the pass. Calgary Hot Yoga will only transfer the pass to the new recipient.  Any agreement between the two parties in regards to payment for the pass must be handled apart from Calgary Hot Yoga.

  • Memberships & Unlimiteds are non-transferable.

  • Merchandise can be returned, if in re-saleable condition, when returned within 14 days of purchase.

Online Sign In and Penalties

​In Studio Classes

  • Please continue to book your visits online to guarantee your spot.

  • You can save a spot on our schedule page or through the Calgary Hot Yoga App.

  • Online sign in closes 15 minutes before class starts.

  • You can cancel your booking before the cut off without penalty. This time is indicated on your booking email.

  • Booking is available up to 7 days in advance.

  • Reservations and cancellations can not be made over the phone or email.

  • Plan to arrive at the studio 10 minutes before class starts to claim your reservation. If there is a wait list, your spot may be given to someone waiting.

  • 2 or more no-show or late cancels during a 7 day period will result in a penalty for each class:

    • $15 charge for Auto Renew or Intro Pass members

    • The loss of the Drop-in or visit on a Class Pass.

Penalties

Participation

  • All yoga services from Calgary Hot Yoga must be preceded by the applicant acknowledging, by way of completing a Liability Release form, that they have no physical limitations preventing them from participation.

  • Minimum age for participation is 14 years of age. All applicants under 18 years of age must have written consent from a parent or guardian.

  • The applicant agrees to abide by the rules and regulations of the studio.

  • All applicants release Calgary Hot Yoga, its owners, directors, managers and all employees of all liability regarding; 1) any loss or damage to personal property, and 2) any injury to self or child.

  • Calgary Hot Yoga reserves the right to revise the terms and conditions and prices at our discretion by updating this website. You are bound by any such revisions and should therefore periodically visit this page to review the then current Terms and Conditions to which you are bound.

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