TERMS & CONDITIONS

Updated June 14, 2020 - COVID-19 details on passes, Indoor/Outside/Virtual Class Updates.

Purchases

  • All prices are in Canadian dollars (CAD) and do not include GST unless noted.

  • We accept Visa, MasterCard, Interac, Visa Debit and cash payments.

  • We can also accept direct withdrawal payment from a bank account.

  • Prices may change without notice.

Intro Pass

  • Can be purchased in studio or online.

  • Only available to first time visitors.

  • Expires 4 weeks after purchase.

  • Pass covers all regular classes. (Indoor, Outside, Virtual)

  • Does not cover events or workshops.

  • No restrictions on number of visits, practice as much as you would like!

  • Can not be shared, extended, transferred, refunded or put on hold.

  • Limit of 1

COVID-19 Closure

  • Any Intro Passes that expired during our closure (March 16-June 14, 2020) had the missing time reactivated starting June 15, 2020. 

  • Log in to 'My Account' to see the updated expiry date of your pass

Auto Renew Membership

Details

  • Pay $55/month

  • Includes:

    • Unlimited yoga (Indoor, Outside, Virtual)

    • Events hosted by CHY

    • Access to On Demand pre-recorded yoga classes

  • fundraising events not included

  • Auto renews each month.

  • Can be cancelled any time. Request to cancel must be made 7 days before next payment date.

  • Can no be shared or transferred

Payment Methods

  • Visa

  • MasterCard

  • Visa Debit

  • Direct Withdrawal from bank account

  • First payment can be taken in studio by debit card or cash, but please update your account with one of the above payment methods for all future payments.

Membership Holds

  • Membership can be put on hold for one 1-month period each calendar year

COVID-19 Closure

  • During our closure, membership were put on hold upon request. 

  • All membership reactivated on June 15, 2020.

  • Payment date will have shifted due to closure, please log into your account to confirm date.

Class Passes

  • Valid for all classes (Inside, Outdoor, Virtual)

  • May be shared by more than one person.

  • Can not be refunded, but can be transferred to another account on the request of the purchaser

Expiration

  • 10 Class Pass expires 4 months from the date of purchase

  • 5 Class Pass expires 2 months from the date of purchase

  • Expired cards can be reinstated for a month at the cost of $20

COVID-19 Closure​

  • Passes that expired during our closure (March 16-June 14, 2020) have been given a new expiration date of Sept 30, 2020.

  • Passes that expire after our reopening can be extended upon request to reflect the time we were closed.

  • After the new expiry date, the extension policy above applied

COVID-19 Closure Passes

  • Passes created for this time were:

    • Live Stream Unlimited​

      • This pass continues for those currently on it. No new passes are sold.​

      • Pass is valid for virtual and outdoor classes only. No access to in studio classes.

      • Can be cancelled any time.

    • 1/2/3/4 Classes Per Week Passes​

      • Pass can still be purchased​

      • Entitles you to the set number of classes each week for one monthly charge

      • Clients can attend virtual and outdoor classes only. No access to in studio classes.

      • Can be cancelled any time.

Refunds

  • All payment options for yoga classes & workshops are non-refundable.

  • Class Passes & Workshops, excluding Student Pricing, are transferable at the request of the purchaser of the pass. Calgary Hot Yoga will only transfer the pass to the new recipient.  Any agreement between the two parties in regards to payment for the pass must be handled apart from Calgary Hot Yoga.

  • Memberships & Unlimiteds are non-transferable.

  • Merchandise can be returned, if in re-saleable condition, when returned within 14 days of purchase.

Online Sign In

​In Studio Classes

  • Due to very limited space to keep physical distancing, you must sign in for class ahead of time.

  • You can save a spot online on our website by clicking on the 'My Account' link or through the Calgary Hot Yoga App.

  • Online sign in closes 30 minutes before class starts.

  • You can cancel your booking up to 3 hours before class starts without penalty.

  • Booking is available up to 7 days in advance.

  • Reservations and cancellations can not be made over the phone or email.

  • Plan to arrive at the studio 10 minutes before class starts to claim your reservation. If there is a wait list, your spot may be given to someone waiting.

  • Each no-show or late cancels will result in a $15 charge to your account.

Virtual Classes

  • You must save your spot ahead of time to be able to get access to the class link.

  • You can save a spot online on our website by clicking on the 'My Account' link or through the Calgary Hot Yoga App.

  • Online sign in closes 15 minutes before class starts. 

  • There is no penalty to cancel a booking or not show for class.

  • Booking is available up to 7 days in advance.

  • Reservations and cancellations can not be made over the phone or email.

  • An email will be sent to the email address we have on your account with details to access the class. Please make sure you have accepted emails from Calgary Hot Yoga and that we have a correct address.

Outdoor Classes

  • You must save your spot ahead of time to get confirmation that class is not cancelled due to weather and for location of the class.

  • You can save a spot online on our website by clicking on the 'My Account' link or through the Calgary Hot Yoga App.

  • Online sign in closes 1 hour before class starts. 

  • There is no penalty to cancel a booking or not show for class.

  • Booking is available up to 7 days in advance.

  • Reservations and cancellations can not be made over the phone or email.

  • An email will be sent to the email address we have on your account with details of the class. Please make sure you have accepted emails from Calgary Hot Yoga and that we have a correct address.

Participation

  • All yoga services from Calgary Hot Yoga must be preceded by the applicant acknowledging, by way of completing a Liability Release form, that he/she has no physical limitations preventing him/her from participation.

  • Minimum age for participation is 14 years of age. All applicants under 18 years of age must have written consent from a parent or guardian.

  • The applicant agrees to abide by the rules and regulations of the studio.

  • All applicants release Calgary Hot Yoga, its owners, directors, managers and all employees of all liability regarding; 1) any loss or damage to personal property, and 2) any injury to self or child.

  • Calgary Hot Yoga reserves the right to revise the terms and conditions and prices at our discretion by updating this website. You are bound by any such revisions and should therefore periodically visit this page to review the then current Terms and Conditions to which you are bound.

Live Streaming and On Demand Classes

Terms & Conditions for accessing the virtual Calgary Hot Yoga ZOOM and On Demand Video Sites ("Terms"): 

 

By your access of the Calgary Hot Yoga (CHY) sites, located at https://us04web.zoom.us/,  https://www.calgaryhotyoga.com/, and any other sites CHY offers as platform for online classes, you: (a) acknowledge you have read, understand, and agree to be bound by these Terms; (b) agree to comply with all applicable laws, rules and regulations with respect to your use of the site; and (c) represent you are an adult at least eighteen (18) years of age and have the legal capacity to enter into contracts in the jurisdiction where you reside.

You also agree: 

 

1. You are or will be participating in the Online Yoga Classes, On Demand Videos, Health Programs, and / or Workshops on Calgary Hot Yoga ("the Online Classes") offered by 940092 Alberta Ltd. (“Calgary Hot Yoga”), during which you will receive information and instruction about yoga and health. These Online Classes entail

intensive physical activity and exertion by you. You recognize that such physical activity and exertion may be difficult and strenuous and may cause or aggravate a physical injury or medical condition. You are fully aware of, and accept the risks and hazards involved.

2. You understand that it is your responsibility to consult with a physician prior to and regarding your participation in the Online Classes and to receive prior approval to participate. You represent and warrant that you are physically fit and you have no medical condition or injury which would prevent your full participation in the Online Classes. If you are or may be pregnant, you agree that it is your responsibility to consult with a physician before participating in the Online Classes.

3. In consideration of being permitted to participate in the Online Classes, you agree to taking full responsibility for the safety of your environment and assume full responsibility for any risks, conditions, injuries and

damages, known or unknown, which you might incur or aggravate as a result of your participation in the same. You agree that you will not perform postures that you think may cause injury to yourself pursuant to your medical history or for any other reason. If at any time during the Online Classes you feel discomfort or strain in a posture, you agree to gently come out of the posture.

You understand that you may rest at any time during the Online Classes. You understand that it is important in the Online Classes to listen to your body and respect its limits on any given day.

4. In further consideration of being permitted to participate in the Online Classes, you knowingly, voluntarily, and expressly waive any claim you may have or acquire against Calgary Hot Yoga and Calgary Hot Yoga’s instructors or staff, for any injury, condition, or damages that you may sustain as a result of participating in the Online Classes.

5. You, your heirs or legal representatives forever release, waive, discharge and covenant not to sue Calgary Hot Yoga and Calgary Hot Yoga’s instructor(s) and staff for any injury, condition, or damages which arise(s), is caused by, or is aggravated by reason of your participation in the Online Classes.

6. You understand that this is a live stream class, and any participant in this class at any point in time may see you practicing. It is your responsibility to turn your video off should you wish to not be seen.

7. By booking an online class through www.calgaryhotyoga.com or the Calgary Hot Yoga app or widgets, you hereby agree to the above Terms.

 

Masks are now mandatary. Thank you for keeping CHY healthy.

3803 26 Ave SW, Calgary, AB T3E 6V7, Canada

(403) 686-3240

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